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Successful Negotiation: Essential Strategies and Skills

No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement.

1,201,262 already enrolled!

Course Detail

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success.

Course Features

  • Negotiation Strategy
  • Key Tactics for Success
  • Create a Contract
  • Perform and Evaluate

University of Michigan

University of Michigan

The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.


  • Approx. 17 hours to complete
  • 100% online
  • Flexible deadlines
  • Shareable Certificate

Course Content

7 sections • 17h 33m total length

Through this course you’ll learn and practice the strategies and skills that will help you become a successful negotiator in your personal life and business transactions.

After completing this module, you’ll be able to state the four key stages of negotiation and what you need to do successfully complete this course.

This module focuses on the first step in the negotiation process – planning for a negotiation.

One critical component you’ll learn is how to complete a negotiation analysis to set you up for success.

This module focuses on two especially important topics:
(1) how to use power during negotiations and
(2) psychological tools that you can use during negotiations.

Keep a paper and pencil handy, as you’ll be participating in several experiments as watch these videos!

This module focuses on the negotiation that takes place in a business deal after reaching an initial agreement – the negotiation to create a binding contract.

Among other things, you’ll learn to decide if you need a lawyer or can act as your own for contract creation.

However, the videos should not be construed as providing legal advice.

This module focuses on performing and evaluating your agreement. If both parties perform as expected, there is no problem.

But if they fail to perform, the dispute resolution processes that we cover in this module is important – especially mediation and arbitration.

Put your newly developed skills to the test in this module with a friend or fellow MOOC participant from another part of the world!

Once you have successfully completed the Final Exam, you will have successfully completed the course!

The estimated time to complete the examination is 75 minutes.

You can retake the examination until you are confident that you understand these concepts.


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